01
Overview
PorchPixel Studio (“PorchPixel,” “we,” “us,” or “our”) provides website strategy, design, development, search foundations, and related services. This Privacy Policy applies to information collected through porchpixelstudio.com, our enquiry forms, and direct communications that begin through this website.
We collect only the information reasonably needed to respond to enquiries, assess potential projects, provide services, operate the website, and protect it from misuse.
02
Information we collect
Information you provide
When you contact us or request a website review, you may provide:
- Your name and business name.
- Your work email address.
- Your current website address.
- Your preferred investment range.
- Information about your business, goals, current website, and project requirements.
- Any other information you choose to include in a message or subsequent communication.
Information collected automatically
When you use the website, our hosting, security, and analytics systems may process limited technical information such as your IP address, browser and device type, referring page, pages visited, approximate location, timestamps, and diagnostic or security logs.
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How we use information
We may use information to:
- Respond to questions and project enquiries.
- Review a website and prepare recommendations or proposals.
- Communicate about an active or potential project.
- Deliver, manage, and support our services.
- Improve the website, its content, and its user experience.
- Measure website performance and understand general usage.
- Prevent spam, fraud, abuse, and security incidents.
- Comply with legal, accounting, or regulatory obligations.
We do not use enquiry information for unrelated automated decision-making. We will only send promotional email where we have a lawful basis to do so, and you may opt out at any time.
06
Retention and security
We retain personal information only for as long as reasonably necessary for the purpose it was collected, including responding to an enquiry, providing services, maintaining business records, resolving disputes, and meeting legal obligations.
We use reasonable administrative, technical, and organisational safeguards appropriate to the information we handle. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
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Your choices and rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information. You may also have the right to object to particular uses, withdraw consent, or receive a portable copy of information.
To make a privacy request, email shaeel@porchpixelstudio.com. We may need to verify your identity before completing a request. Some information may be retained where required by law or where a valid legal exception applies.
08
Children’s privacy
This website and our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this website, contact us so we can review and remove it where appropriate.
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Third-party links
The website may link to client websites, portfolio projects, or other third-party services. Their privacy practices are governed by their own policies. We are not responsible for the content, security, or privacy practices of third-party websites.
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Policy updates
We may update this Privacy Policy when our website, services, providers, or legal obligations change. The revised version will be posted on this page with a new “Last updated” date.
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Contact us
Questions about this policy or how we handle personal information can be sent to:
shaeel@porchpixelstudio.comWe aim to respond to privacy enquiries within a reasonable timeframe.