Privacy Policy

01

Who we are

PorchPixel Studio is a remote web studio operating the website at porchpixelstudio.com. In this policy, “PorchPixel Studio,” “we,” “us,” and “our” refer to the studio responsible for the information described below.

For privacy questions or requests, email shaeel@porchpixelstudio.com.

02

Information we collect

Information you provide directly

When you submit the contact form, request a free website review, send an email, or otherwise contact us, we may collect:

• Your name
• Business name
• Email address
• Phone number, when provided
• Current website address, when provided
• The type of help you are interested in
• Information about your business
• The message and project context you submit
• Any additional information you choose to send during later communication

Technical and security information

When you visit or interact with the website, our hosting environment and security controls may automatically process limited technical information. This may include your IP address, browser or device information, referring page, requested URL, request time, and server log information.

The contact-form processor also uses limited technical information to validate requests, prevent abuse, and apply a rolling submission limit. Please do not submit passwords, payment-card details, government identification numbers, health information, or other highly sensitive personal information through the general contact form.

03

How we use information

We may use personal information to:

• Review and respond to website-review requests and project inquiries
• Assess a website you have asked us to review
• Discuss services, scope, availability, pricing, and next steps
• Prepare proposals, project documentation, and service communications
• Provide, administer, and support agreed services
• Operate, secure, troubleshoot, and improve the website
• Prevent spam, fraud, misuse, and repeated automated submissions
• Maintain appropriate business and communication records
• Comply with legal obligations and protect legal rights

We do not use contact-form submissions to automatically add people to a marketing list. We will seek any consent required before sending optional marketing communications.

04

Lawful bases for processing

The legal basis we rely on depends on the purpose and the law that applies. It may include:

• Steps requested before entering a contract: reviewing an inquiry, discussing requirements, and preparing a proposal.
• Performance of a contract: delivering and supporting services you have agreed to purchase.
• Legitimate interests: operating a secure website, responding to business inquiries, keeping appropriate records, and protecting the studio from misuse.
• Legal obligations: retaining or disclosing information where required by applicable law.
• Consent: where consent is the appropriate basis, including certain optional communications or non-essential tracking technologies.

05

How information is shared

We do not sell or rent personal information. We may share or allow limited access to information with:

• Website-hosting, domain, email, security, backup, analytics, or technical service providers, including Hostinger for current hosting and business email
• Professional advisers such as accountants, insurers, or legal advisers where reasonably necessary
• Authorities, regulators, courts, or other parties where disclosure is required by law or needed to protect rights and safety
• A buyer, successor, or relevant adviser if the studio or part of its business is reorganized, transferred, or sold

Service providers are expected to handle information only for the purposes for which access is provided and to apply appropriate confidentiality and security measures.

06

International processing

PorchPixel Studio operates remotely and may work with service providers or clients located in different countries. As a result, personal information may be processed outside the country where you live.

Where applicable law requires safeguards for an international transfer, we will use an appropriate transfer mechanism or rely on another lawful basis for the transfer.

07

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including communication, project administration, legal claims, accounting, security, and recordkeeping.

Ordinary inquiries that do not become active projects are generally retained for up to 24 months after the last meaningful communication. Information connected to an active or completed client project may be retained for longer where needed to perform the agreement, maintain project records, meet financial or legal obligations, or resolve a dispute.

Anti-spam and rate-limiting information is used for short security windows. Backup copies and hosting logs may remain for a limited period according to the relevant provider’s technical retention cycle.

08

How we protect information

We use reasonable administrative, technical, and organizational measures intended to protect personal information. These measures may include HTTPS, restricted account access, server-side form validation, spam controls, rate limiting, secure hosting practices, software updates, and backups.

No internet transmission or storage system can be guaranteed completely secure. You are responsible for choosing what information to send and for using a secure method when sharing confidential project credentials or sensitive materials.

09

Cookies, logs, and analytics

The website may use strictly necessary storage or similar technologies required for security, preference handling, or core functionality. Hosting providers may also create standard server logs.

The website currently loads font files through Google Fonts. When your browser requests those files, Google may receive standard connection information such as your IP address, browser details, and the requested resource. Google handles that information under its own privacy terms.

We may use analytics to understand aggregate website usage and improve the site. Where applicable law requires consent before non-essential analytics cookies or similar technologies are used, those technologies should not be activated until the required choice has been provided.

We do not use this website for behavioral advertising or to sell visitor profiles. This policy will be updated if our use of analytics, cookies, or advertising technologies materially changes.

10

Your privacy rights

Depending on where you live and the law that applies, you may have rights to:

• Request access to personal information held about you
• Ask for inaccurate or incomplete information to be corrected
• Request deletion of information in certain circumstances
• Restrict or object to certain processing
• Request a portable copy of certain information
• Withdraw consent where processing is based on consent
• Complain to an appropriate data-protection or privacy authority

To make a request, email shaeel@porchpixelstudio.com. We may need to verify your identity before completing a request. Rights can be subject to legal exceptions, including recordkeeping or legal-claim requirements.

11

United States privacy disclosures

This section provides additional information for residents of U.S. states with applicable consumer privacy laws. The exact rights available to you depend on your state of residence and whether a particular law applies to PorchPixel Studio.

Categories of information

During the previous 12 months, we may have collected the categories described in this policy, including identifiers and contact details, business or professional information, inquiry and commercial information, internet or technical activity, and content you choose to submit.

Sources and purposes

We obtain information directly from you, from your browser or device, from hosting and security systems, and from public website information you ask us to review. We use it for the business, communication, security, and service purposes described in this policy.

Sale, sharing, and targeted advertising

PorchPixel Studio does not sell personal information for money and does not share personal information for cross-context behavioral advertising or targeted advertising as those terms are commonly defined by U.S. state privacy laws. We do not offer financial incentives in exchange for personal information.

State privacy requests

Where applicable, you may have rights to know or access information, correct inaccuracies, request deletion, obtain a portable copy, opt out of certain processing, or appeal a denied request. You may also have the right not to receive discriminatory treatment for exercising a privacy right.

Submit a request by emailing shaeel@porchpixelstudio.com. We may need to verify your identity and may deny or limit a request where an exemption or other legal basis applies. An authorized agent may submit a request where permitted by law, subject to appropriate verification.

12

Children’s privacy

This website and our services are intended for business owners, professionals, and other adults. They are not directed to children, and we do not knowingly request personal information from children through the contact form.

If you believe a child has submitted personal information, contact us so the situation can be reviewed and the information removed where appropriate.

13

Third-party websites

The website may link to client websites, project examples, social platforms, or other third-party services. Their privacy practices are controlled by their own policies. PorchPixel Studio is not responsible for the content, security, or privacy practices of third-party websites.

14

Changes to this policy

We may update this Privacy Policy when the website, services, providers, or legal requirements change. The revised version will be published on this page with an updated effective date. Material changes may also be highlighted elsewhere on the website where appropriate.

General use of the website, including governing law and dispute terms, is also subject to our Terms of Service.